We are personal injury attorneys who have achieved results for our clients in Joplin for over 40 years.
Some injuries, like whiplash or internal trauma, do not show immediate symptoms. Delaying treatment can harm your health and make it more challenging to connect your injuries to the accident later. At Buchanan, Williams & O’Brien, we work closely with medical professionals who ensure you receive proper care. We know that thorough medical documentation often strengthens a strong personal injury case.
Step 2: Contact the Authorities
After you’ve ensured everyone’s safety, it’s time to reach out to law enforcement. Even if your accident seems minor, an official accident report becomes a crucial piece of the evidence when filing an insurance claim or pursuing legal action. Here’s what we suggest:
- Call 911 or the local police department right away: Most officers will arrive on the scene to interview those involved and collect statements from witnesses.
- Provide a factual account of what happened: Stick to what you directly experienced, and avoid speculation or assigning blame at the scene. Our legal team can help interpret the details later.
- Request a copy of the police report: If you can’t get it on-site, we’ll help you obtain it later. This unbiased report contains critical details about who may have been at fault.
- Note the officer’s name and badge number: This will help if we need to contact them for clarity or further details down the line.
Occasionally, for minor accidents, the police may not arrive at the scene. If that happens, we recommend filing a report at the nearest station as soon as possible. Having an official accident record can make all the difference when you’re ready to move forward with an insurance claim or legal action.
Step 3: Gather Evidence and Information
Documenting the scene can be pivotal. At Buchanan, Williams & O’Brien, we encourage you to collect as much evidence as possible because building a solid case often relies on the details captured in those initial moments. Consider the following:
- Photograph the Scene: Use your phone to snap pictures of your vehicle’s damage, skid marks, street signs, and any relevant road conditions. These visuals often prove critical when reconstructing events later.
- Collect Witness Information: Get their names and contact details if anyone saw the accident. Their statements can provide support for your version of events.
- Document Your Injuries: Take photos of any visible wounds or bruises. Record your symptoms, pain levels, and how your injuries interfere with daily life.
- Preserve Physical Evidence: Keep damaged items such as clothing or personal belongings. These pieces may help substantiate the severity of the crash.
- Obtain Official Reports: If a police report or incident report exists, keep a copy. We’ll use this to strengthen your potential claim.
- Track Your Expenses: Keep invoices for medical treatments, prescription costs, and receipts for any other expenses related to the accident.
We know gathering evidence can be stressful, especially if you’re injured or in shock. If you need help, contact us as soon as possible. Our team will guide you and help preserve crucial evidence.
Step 4: Contact Your Insurance Company
Insurance policies generally require prompt reporting of car accidents. At Buchanan, Williams & O’Brien, we recommend notifying your insurer within 24 to 48 hours. During this conversation:
- Stick to the Facts: Provide a concise account of the accident without accepting blame or speculating on fault. We can help you prepare a statement to protect your interests.
- Document the Call: Note the time and date of your conversation, the representative’s name, and any claim or reference numbers they provide.
- Review Your Coverage: Ask questions about your policy’s limits and benefits. We can help you interpret your coverage and ensure you maximize what’s available to you.
- Be Cautious with Recorded Statements: If asked for a recorded statement, politely decline until you’ve spoken with our team. Insurance companies may use recorded statements to minimize or deny claims.
- Don’t Accept the First Offer: Settlement offers can be lower than you deserve. Let us review any proposals to confirm they’re fair and sufficient.
Insurance companies often prioritize their bottom line, which can result in quick, lowball settlement offers. We understand the tactics insurers usually use to reduce payouts, and our role is to ensure they treat you fairly. Let us stand by you during these negotiations so you can focus on healing.
Step 5: Consult With a Local Attorney
Working with a local St. Louis attorney who focuses on personal injury law can significantly impact the outcome of your case. At Buchanan, Williams & O’Brien, we’ve operated in this region for decades, building deep ties within the legal community and understanding the challenges of Missouri law.
Here’s why this matters:
- Local Expertise: We understand the specific regulations, statutes, and court procedures in Missouri, which helps us present your case in the strongest possible way.
- Established Relationships: We know the local insurance adjusters, medical experts, and courts, which can benefit you when negotiating a settlement or going to trial.
- Accessibility: Communicating in person is easier and faster. You also benefit from our network of local professionals who can support your claim.
- Personal Attention: We live and work in this community, so your success matters to us. We’re dedicated to delivering a favorable outcome for you and your family.
Over the years, we’ve recovered millions for injured people in St. Louis and across Missouri. While no outcome can be guaranteed, we bring experience, strategy, and compassionate advocacy to every case we handle.
Step 6: Understand Your Rights and Next Steps
From our years of experience at Buchanan, Williams & O’Brien, we know many people rush into the claims or settlement process without fully understanding their rights. In Missouri, for most personal injury cases, you usually have five years from the date of the injury to file a lawsuit. However, time limits can vary, especially depending on the nature of your claim, so prompt action is always recommended.
We want you to have a clear picture of what lies ahead:
- The Claims Process: This usually starts with filing a claim against the at-fault driver’s insurance. We gather evidence, negotiate with insurance adjusters, and, if necessary, file a lawsuit to pursue fair compensation.
- Medical Documentation: Keep thorough records of medical treatments, prescriptions, and rehabilitation costs. These records solidify the full scope of your damages.
- Evidence Evaluation: We use police reports, witness statements, and physical or photographic evidence to establish liability and demonstrate the extent of your losses.
- Negotiations and Settlement: Most cases are resolved through negotiations, but if the insurer refuses to offer fair compensation, we are prepared to take your case to court.
- Statute of Limitations: Once the time on your case runs out, you may lose the right to seek compensation. Contacting us early helps ensure you meet all deadlines.
You have the right to seek recovery for medical bills, lost wages, property damage, and pain and suffering if someone’s negligence caused your injuries. Insurance representatives may pressure you or attempt to downplay your injuries. We’re here to shield you from those tactics and fight for what you deserve.
Moving Forward After an Accident
At Buchanan, Williams & O’Brien, we believe in proactive measures to safeguard your health and financial future. Taking the proper steps early can help you feel more prepared and in control. We encourage you to:
- Concentrate on Healing: Follow your healthcare provider’s recommendations and attend all follow-up appointments.
- Stay Organized: Keep all your accident-related documents in one place, ideally in a folder or secure digital storage.
- Avoid Accepting Quick Settlements: When insurance companies offer immediate payouts, it’s often less than what you might need over time.
- Stay Alert to External Factors: Conditions from air quality to weather patterns can complicate driving and recovery. Knowledge is power, so stay informed of potential hazards around you.





