We are personal injury attorneys who have achieved results for our clients in Joplin for over 40 years.
At Buchanan, Williams & O’Brien, we recognize that multiple factors contribute to public transportation accidents. We have helped numerous clients navigate claims involving different scenarios, including the following:
Vehicle Accidents
Public transportation injuries can occur from collisions and might result from:
- Driver Error: Even with extensive training, bus and train operators can become distracted, fatigued, or fail to follow basic traffic rules. The National Highway Traffic Safety Administration (NHTSA) notes that up to 94% of motor vehicle accidents in the United States are caused by driver errors.
- Mechanical Failures: Poor maintenance and defective parts can trigger hazardous malfunctions on the road or tracks.
- Adverse Weather Conditions: Habitually wet or icy roads and rails increase the likelihood of accidents through impaired braking and visibility. According to the NHTSA, about 50% of crashes occur due to slick roads.
When these accidents occur, passengers can face life-altering injuries. Our legal team knows how to investigate each factor, pinpoint liability, and pursue the financial recovery you deserve.
Sudden Stops or Starts
Public transportation vehicles often make abrupt stops to adapt to traffic. These rapid movements can cause passengers to lose their balance, leading to falls, whiplash, or collisions with other passengers and objects. Older people and those with mobility issues are vulnerable in these situations.
Inadequate Safety Measures
Transit authorities owe passengers a high duty of care. Unfortunately, this responsibility is sometimes overlooked, resulting in:
- Slippery floors
- Lack of proper handrails or grab bars
- Insufficient lighting in stations or vehicles
- Malfunctioning doors or steps
These issues can be life-threatening, especially for passengers with limited mobility. For example, Title II of the Americans with Disabilities Act of 1990 (ADA) requires state and local governments to give people with disabilities the opportunity to benefit from all of their programs, services, and activities and, therefore, prohibits discrimination based on disability in public transportation services. Moreover, the ADA ensures public transportation is inclusive and usable for everyone, including people with disabilities.
Overcrowding
During peak hours, buses and trains can become dangerously packed. Overcrowding worsens the risk of injuries and can lead to pushing, resulting in difficulty exiting during emergencies.
Driver Negligence
We rely on public transport operators to follow the law, remain sober, and focus on passenger safety. Unfortunately, some engage in negligent or reckless behaviors, such as:
- Driving under the influence of drugs or alcohol
- Texting while operating a vehicle
- Failing to properly secure wheelchair passengers or those with special needs
- Aggressive driving
The Insurance Information Institute (III) provides more information on the prevalence of these behaviors. For example, in 2022, the III recorded close to 7,000 instances where driving under the influence of drugs or alcohol resulted in fatal crashes.
We recommend visiting the National Highway Traffic Safety Administration (NHTSA) website for additional information on transportation safety and accident prevention. To know more about local transit incidents and crash reports, visit the Missouri State Highway Patrol’s online database. This resource highlights the frequency and nature of accidents in Joplin and throughout Missouri.
Steps to Take After an Injury
Injuries from a bus, shuttle, or other mass transit vehicle can leave you disoriented. To safeguard your health and legal rights, we recommend the following steps:
- Seek Medical Care: Even if you don’t feel hurt, visit a doctor. Timely documentation is essential for any claim.
- Document the Accident: Take photos of the scene, your injuries, and any damage to personal belongings. Gather contact information from witnesses. Keep copies of tickets or passes from your journey.
- Report the Incident: If possible, notify the transit operator and file an official report. Request a copy of any documentation for your records.
- Preserve Evidence: Retain torn or bloodstained clothing, medical receipts, or any items related to the incident.
- Be Mindful of Statements: Remain calm. Redirect any inquiries to your legal team. At Buchanan, Williams & O’Brien, we’re ready to handle all communications with insurance companies, gather and preserve evidence, and build a strong case so you can focus on recovery.
These steps may feel intimidating while dealing with pain and stress, but our experienced team is here to help you navigate them. This guide from the Insurance Information Institute (III) can also be a valuable resource for added insights.






